Eride FAQ

How fast will the bicycle or scooter go?

 

The E-Ride™ propulsion system has the capability of propelling the bicycle up to 17-18 mph (depending on your weight and riding conditions such as wind speed and inclination.).

 

How far will I go on a charge?

 

With nominal pedaling, the E-Ride™ will travel 20-25 miles on flat terrain.

 

Does the battery have a "memory" like my cellular phone?

 

No! Unlike the Nickel Cadmium batteries found in most computers and cellular phones, the E-Ride™ or scooter battery may be partially recharged at any time. Our "Smart Charger" recharges the two 12 volt sealed lead acid batteries without over-charging them. You can leave the charger plugged in whenever the bicycle is not in use.

 

How long to recharge the battery pack?

 

The battery can be completely recharged in 6-8 hours using the standard battery charger. The optional quick charger can recharge the battery in approximately 3 hours.

 

How long will the batteries last?

 

The E-Ride™ and scooters reserves the bottom 20% of the battery to prolong its life. Without this system, a completely drained battery would give only 100 recharges. By using 80% of the battery capacity we increase the number of recharges to 300-400 cycles. If you use half of the available charge, you can get up to 700-800 cycles. As you can see, the battery life is dependent on how often you use it and how deeply you discharge it. Riding 10 miles with normal pedaling 4 to 5 times per week would allow about 2 years of battery life. 

 

What is the maintenance on the E-Ride™ system?

 

Normal bicycle maintenance is required. The bicycle, battery, motor, and drive system can be washed off and wiped dry while the system is turned off. The electronic controller is sealed inside the motor. Chain adjustment and lubrication is just like that on a normal bicycle.

 

Can the motor overheat?

 

The motor has a built in heat sensor that automatically shuts down the system before any damage occurs, should the system overheat. When it cools down, the system will restart.

 

Does the bike or scooters  recharge while pedaling or going downhill?

 

No. Recharging the batteries while riding can overcharge and destroy them. Instead, the E-Ride™ allows the rear wheel to spin freely while riding faster than the motor. No drag, just power.

 

How much does it weigh?

 

Approximately 28 lbs. are added to the bicycle. The weight of a bicycle primarily matters when climbing a hill or when first starting from a stop. Of course, that's when the E-Ride™ helps your pedaling the most.

 

What is the frame made of?

 

High tensile steel with a Cro-Moly seat tube. Again, weight is not a significant factor for an electric bicycle. The E-Ride™ is there to help you ride. The scooters are high tensile steel.

 

Can I ride the E-Ride™ off-road?

 

Yes, while the E-Ride™ is primarily designed for use on paved streets and bicycle paths, it is suitable for rough, unpaved, or graveled terrain. The system is not recommended for use on extreme terrain.

 

What is the warranty?

 

The bicycle frame and scooters are  warranted for life to the original owner. The  E-Ride™ propulsion system and scooter system are  warranted for 12 months. Batteries are pro-rated over a 12-month period. Exclusions (except for manufacturing defects) include chains, tires, and brake pads. See warranty in owner's manual for details.